Terms of Service

Last updated: December 1, 2025

These Terms of Service govern your use of the Pipeshift website and educational services. By accessing or using our platform, you agree to be bound by these terms. Please read them carefully before using our services.

Agreement to Terms

By accessing our website, enrolling in our programs, or using any of our educational services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, you should not use our services.

These terms create a legally binding agreement between you and Pipeshift. We reserve the right to update or modify these terms at any time, and your continued use of our services after such changes constitutes acceptance of the updated terms.

Description of Services

Pipeshift provides educational services focused on DevOps training and professional development. Our services include online and in-person training programs, educational materials, practical exercises, and related support services designed to help learners develop DevOps skills.

The specific content, format, and delivery methods of our programs are subject to change as we continuously work to improve our educational offerings. We strive to provide high-quality instruction and support, though the exact learning outcomes depend on individual effort and circumstances.

Acceptable Use Policy

When using our services, you agree to use them in a lawful and respectful manner. The following behaviors are prohibited:

Using our services for any illegal or unauthorized purpose, or in violation of any applicable laws or regulations.
Attempting to interfere with, disrupt, or compromise the integrity or security of our website or services.
Sharing account credentials with others or allowing unauthorized access to your account.
Reproducing, distributing, or sharing copyrighted course materials without explicit permission.
Harassing, threatening, or engaging in abusive behavior toward instructors, staff, or fellow learners.
Using automated systems, bots, or scripts to access our services without authorization.
Attempting to reverse engineer, decompile, or extract source code from our platform.

Violation of these policies may result in suspension or termination of your access to our services, and we reserve the right to take appropriate legal action when necessary.

Account Creation and Management

Account Requirements

To access certain features of our services, you may need to create an account. When creating an account, you must provide accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security

You must immediately notify us of any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to maintain account security, though we will work with you to resolve security issues when they arise.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service, engage in fraudulent activity, or use our services in a manner that harms others or our business. Where possible, we will provide notice before taking such action, though we may suspend accounts immediately in cases of serious violations.

Account Deletion

You may request deletion of your account at any time by contacting us. Upon deletion, you will lose access to course materials and any progress data associated with your account. Some information may be retained as required by law or for legitimate business purposes.

Service Availability and Modifications

Uptime and Maintenance

We strive to maintain reliable access to our services, though we cannot guarantee uninterrupted availability. Our platform may be temporarily unavailable due to scheduled maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to minimize disruptions and provide advance notice of planned maintenance when possible.

Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. This includes changes to course content, features, pricing, or availability. While we aim to improve our services over time, we cannot guarantee that all features will remain available indefinitely.

Geographic Restrictions

Our services are primarily designed for learners in India, though we may expand to other regions. Some features or programs may not be available in all locations due to legal, logistical, or business considerations.

Payment and Pricing

Program Fees

Fees for our programs are displayed on our website and may be subject to change. All prices are in Indian Rupees unless otherwise stated. You agree to pay all applicable fees for the programs you enroll in according to the payment terms specified at the time of enrollment.

Payment Methods

We accept various payment methods as indicated during the enrollment process. Payment must be completed before accessing paid program content. You are responsible for ensuring your payment information is accurate and up to date.

Refund Policy

Refund eligibility and procedures are outlined in our separate refund policy or in the specific terms for each program. Generally, refund requests must be made within a specified timeframe from the program start date and may be subject to administrative fees or conditions.

Intellectual Property Rights

Our Content

All content provided through our services, including course materials, videos, exercises, documentation, and software, is protected by copyright and other intellectual property laws. We or our licensors own all rights to this content. Your enrollment grants you a limited, non-exclusive, non-transferable license to access and use course materials for personal educational purposes only.

License Restrictions

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our content except as explicitly permitted. You may not remove, alter, or obscure any copyright, trademark, or other proprietary notices from our materials.

User-Generated Content

If you submit questions, feedback, projects, or other content through our platform, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display such content for educational and promotional purposes. You represent that you have the right to grant this license and that your submissions do not violate any third-party rights.

Trademarks

Pipeshift and our logo are trademarks owned by us. Other product and company names mentioned in our materials may be trademarks of their respective owners. You may not use our trademarks without prior written permission.

Program-Specific Policies

Attendance and Participation

For instructor-led programs, regular attendance and active participation are expected. Excessive absences may impact your learning experience and could result in limited access to certain program features or benefits.

Code of Conduct

All learners are expected to maintain a respectful and professional environment. This includes treating instructors and fellow learners with courtesy, participating constructively, and respecting diverse perspectives and backgrounds.

Academic Integrity

While we encourage collaboration and peer learning, you should complete assignments and exercises honestly. Plagiarism, cheating, or misrepresenting your work may result in disciplinary action.

Communications

By using our services, you consent to receive communications from us via email, phone, or other electronic means. These communications may include program information, updates, administrative messages, and promotional materials about our services.

You can opt out of promotional communications at any time by following the unsubscribe instructions in our emails or by contacting us directly. However, you cannot opt out of essential service-related communications that are necessary for your participation in our programs.

Third-Party Services and Links

Our platform may integrate with or provide links to third-party services, tools, or websites. We do not control these third-party services and are not responsible for their content, functionality, or privacy practices.

Your use of third-party services is at your own risk and is subject to their terms and conditions. We encourage you to review the terms and privacy policies of any third-party services you access through our platform.

Warranties and Disclaimers

We strive to provide high-quality educational services, but we cannot guarantee specific results or outcomes. Our services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that our services will be uninterrupted, error-free, or completely secure. While we work to maintain accurate and current information, we do not guarantee the accuracy, completeness, or reliability of any content on our platform.

Your success in our programs depends on many factors including your effort, prior experience, and individual circumstances. We make no guarantees regarding job placement, salary increases, or other career outcomes, though we are committed to providing quality education to support your professional development.

Limitation of Liability

To the maximum extent permitted by law, Pipeshift and its directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid to us in the twelve months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based.

Indemnification

You agree to indemnify, defend, and hold harmless Pipeshift and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your violation of these Terms of Service, your use of our services, or your violation of any rights of a third party.

Termination

Either party may terminate this agreement at any time. You may stop using our services and close your account. We may suspend or terminate your access to our services if you violate these terms or engage in conduct we determine is harmful to our business or other users.

Upon termination, your right to use our services will immediately cease. Provisions of these terms that by their nature should survive termination will continue to apply, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law and Dispute Resolution

These Terms of Service are governed by the laws of India. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

Before pursuing formal legal action, we encourage you to contact us to resolve disputes informally. Many concerns can be addressed through open communication.

Miscellaneous

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any program-specific terms, constitute the entire agreement between you and Pipeshift regarding our services and supersede all prior agreements and understandings.

Waiver

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.

Assignment

You may not assign or transfer these terms or your rights under them without our prior written consent. We may assign our rights and obligations without restriction.

Questions About These Terms

If you have questions or concerns about these Terms of Service, please contact us:

Pipeshift

112 Baner Road, Pune, Maharashtra - 411045

Phone: +91 20 6749 2831

Email: info@domain.com

Contact Information